Privacy Policy
Last Updated: 7/18/2025
At 4XNation, we take your privacy seriously. This page explains what we collect, why we collect it, and how we keep it secure.
1. What We Collect
When you shop, sign up, or interact with us:
- Account & Order Info: name, email, billing/shipping address, phone number
- Payment Info: processed securely by Stripe, WooPayments, or PayPal (we never store full card details)
- Shipping Info: shared with USPS for order delivery
- Marketing & Communication: email address if you subscribe to our newsletters via Brevo (formerly Sendinblue)
- Social Interactions: if you engage with us through social media (e.g., Instagram, Facebook, TikTok), those platforms may collect additional data under their own privacy policies
- Device Data: IP address, browser type, cookies, cart activity
2. Why We Collect It
- Order Processing: payment, shipping, and returns
- Customer Service: responding to questions or requests
- Marketing (Optional): send you promotions, updates, and product launches
- Site Security & Analytics: fraud prevention and site performance monitoring
- Legal Compliance: tax and accounting purposes
3. Who We Share With
We only share your data with trusted partners necessary to run this store:
- Payment Providers: Stripe, WooPayments, PayPal
- Shipping Providers: USPS
- Marketing & Email: Brevo (newsletter opt-ins only)
- Social Media Platforms: If you follow or interact with us on social, those platforms may collect data per their policies
- Security & Analytics Tools: to keep the site secure and improve performance
We do not sell your personal data.
4. How We Protect It
- SSL/TLS encryption on all pages
- Secure servers with limited staff access
- Regular software updates & security monitoring
5. Data Retention
- Order History: kept up to 7 years (tax & legal compliance)
- Marketing Subscribers: until you unsubscribe
- Inactive Accounts: anonymized after 2 years of no activity
6. Your Rights
You can:
- Request a copy of your data
- Request corrections or deletion (unless we’re legally required to keep it)
- Opt out of marketing at any time
Contact us at [email protected] for any requests.
7. Cookies & Tracking
We use cookies to:
- Keep your cart and checkout working
- Improve site performance and security
- Show relevant offers (only if you opt in)
You can disable cookies in your browser, but checkout features may stop working.
8. Social Media
If you engage with us on Instagram, Facebook, TikTok, or other platforms, your interactions are governed by their privacy policies.
9. Updates to This Policy
We may update this policy from time to time. Check back for the latest version.
Questions?
Email us at [email protected].